A strong client service orientation has always played a big part in InfoBuilders' success. The InfoBuilders' concept of "service" encompasses every aspect of our services. It starts with our consultants' initial contact with a client and extends to product quality, client responsiveness and satisfaction.

While our service levels are very good today in each InfoBuilders' practices, we always strive for perfection. We call this commitment to excellence "World Class IT Solutions."

To achieve World Class IT Solutions, we constantly delight our clients and exceed our clients' expectations. We view World Class IT Solutions as our ultimate, over-riding goal in everything we do. The closer we get to providing World Class IT Solutions, the higher we raise the standard for achieving it.

This year, we are investing more than ever before in our Employees, Offshore Development Center, Technology Labs and processes to raise service quality levels even higher. It's our belief that these investments will help improve client retention, enhance quality, reduce delivery time and increase employee retention. And that benefits everyone!